Frequently Asked Questions

Everything you need to know about your favorite hair care essentials.

When will my order arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product for a full refund, minus shipping costs.

Are Color Wow products safe for color-treated hair?

Absolutely. Our entire range is specifically formulated to be sulfate-free, paraben-free, and cruelty-free to ensure your color stays vibrant and your hair remains healthy.

Do you ship internationally?

Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.

Is the Dream Coat treatment permanent?

No, Dream Coat is a heat-activated formula that lasts through 3 to 4 shampoos. For best results, we recommend re-applying every few washes to maintain the glass-hair finish.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.